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Communities of Practice

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What communities of practice would be valuable to have at Maryland?

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25 results found

  1. Women in IT

    The Women in IT Community of Practice seeks to establish a network of people in the field of Information Technology to support women‰Ûªs career growth, education on relevant topics, and look for ways to increase the number of women in IT. We will also look for opportunities to reach out to the community to encourage women of all ages to embrace and nurture their love for technology. We meet monthly.

    17 votes
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    0 comments  ·  How we do it  ·  Admin →

  2. Contact Centers Operations

    This group is intended to be a collaboration of all contact centers across campus to share operational information and best practices. This includes any area that has a point of contact for customers to call for assistance (e.g., support centers, help desks, service desks, information desks).

    13 votes
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    0 comments  ·  How we do it  ·  Admin →

  3. Data Integration

    This group is for those interested in sharing Data Integration best practices and experiences. This group will focus on development platforms, professional networking and knowledge sharing.

    10 votes
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    0 comments  ·  What we do  ·  Admin →

  4. Constituent Relationship Management (CRM)

    The Maryland CRM Community of Practice is for those interested in being involved, or just monitoring, work being done with CRM systems and projects across the university. Constituent (or Customer) Relationship Management (CRM) currently exists in pockets all around campus and this group is exploring the possibility of an enterprise CRM system/approach for campus.

    7 votes
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    0 comments  ·  What we do  ·  Admin →

  5. Community of Practice Facilitators

    A Community of Practice for facilitators was established in order to share resources, challenges, tips, support and tools among the Maryland IT Pilot Communities of Practice. Ultimately, our goal is to provide an ecosystem that sustains healthy, vibrant, and relevant communities of practice.

    0 votes
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